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Exam Code: 00M-642
Exam Name: IBM (ICS Social Software Sales Mastery Test v2)
One year free update, No help, Full refund!
Total Q&A: 47 Questions and Answers
Last Update: 2014-01-13

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NO.1 Three key attributes to focus on for designing for reputation and risk management are: have a plan, be
proactive and fast, and __________________.
A. ensure that strategies are pushed down into the organization
B. limit access to social media site by employees and partners
C. do not respond to negative statements in social media sites
D. be transparent with two-way dialog
Answer: A

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NO.2 What are the five IT eras that are listed as transformational technologies in IT?
A. Hardware, Database, Software, Web 2.0, XML
B. Mainframe, Departmental, PCs, Internet, Social
C. Vacuum tube, Transistor, RAM, vRAM, Quantum Effect
D. Fortran, COBOL, Basic, C++, Java
Answer: B

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NO.3 What is happening to an organization s business network?
A. Changing from the ground up
B. Creating new sales potentials
C. Delivering on new promised Web 2.0 ideas
D. Related computer systems are only involved
Answer: C

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NO.4 What is another characteristic of a Social Business other than being engaging and nimble?
A. Technically strong
B. Has a strong presence in the Internet
C. Transparent
D. Informal
Answer: C

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NO.5 What design theme allows IBM Connections to be plugged in and accessed from a variety of different
software and mobile products?
A. Social everywhere
B. Idea center
C. Social forums
D. Blogs
Answer: A

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